TL;DR for Leadership
- What happened: A Chinese state-aligned group compromised a managed service provider (MSP) and used legitimate remote-management tools to pivot into client networks.
- Why it matters: Your strongest control can be bypassed if the vendor you trust is the attacker’s foothold—leading to IP theft, long-term espionage, ransomware staging, and regulatory exposure.
- Act now (7-day plan): lock down third-party identities, ring-fence RMM access, enable per-tenant E5/MDE advanced hunting, rotate all vendor creds, and deploy device-based conditional access.
How the Intrusion Unfolds
- Initial access at the MSP via phishing, vulnerable VPN, outdated RMM, or stolen OAuth app secrets.
- Abuse of trust: attackers inherit cross-customer admin rights (global admin, delegated admin, break-glass accounts) or on-prem domain access via site-to-site tunnels.
- Living-off-the-land: signed RMM agents, PowerShell remoting, WMI, and PsExec blend into normal helpdesk activity.
- Cloud persistence: malicious Azure AD/Entra apps, mailbox rules, OAuth consents, service principals with excessive Graph permissions.
- Defense evasion: signed drivers for EDR tamper, log pruning, and exfil over trusted CDN or vendor IP ranges.
- Objectives: steal source code, designs, supplier pricing, and credentials for later disruptive ops.
High-Signal Detections to Turn On
- Third-party sign-ins: alert when delegated admin (DAP/GDAP) or external tenants log in outside your vendor allowlist, new ASN/geo, or outside change window.
- RMM anomalies: mass process execution, service installs, or agent enrollments from vendor IPs after hours.
- Cloud indicators: new OAuth app with Mail.Read, offline_access, Directory.ReadWrite.All; suspicious consent grants; mailbox auto-forward creation.
- Directory drift: break-glass/global admin usage, privileged group changes, new federation trust, M365 Unified Audit Log gaps.
- EDR tamper: service stop attempts, driver loads not on baseline, exclusion changes pushed via RMM/Intune.
Controls to Implement (Priority → Impact)
- Ring-fence vendor access: move to Granular Delegated Admin Privileges (GDAP) with least privilege; time-boxed, JIT-approved; require MFA + device compliance + IP allowlists.
- Device-bound auth: Conditional Access requires compliant/Hybrid-joined device for any admin action; block service principals from bypassing CA.
- RMM zero-trust: vendor RMM allowed only from jump hosts; per-customer tenants; separate agent certificates; block lateral RDP.
- Secrets & keys: rotate MSP-held passwords, API keys, OAuth secrets, and deployment keys; store in a vault with approvals.
- Network segmentation: place vendor tunnels in a separate zone; use per-customer VLANs; restrict SMB/WinRM to managed subnets only.
- Logging & retention: enable M365 Unified Audit Log, AAD sign-in logs, Defender for Cloud Apps, and retain 180–365 days.
- EDR hardening: block tamper, require signed drivers, remove legacy AV exclusions inherited from MSP templates.
7-Day Action Plan
Days 0–2
- Inventory every external tenant with DAP/GDAP, every OAuth app, and all RMM agents.
- Disable unused delegated admin relationships; move active ones to JIT with approval workflow.
- Block vendor sign-ins that are not from allow-listed ASNs and compliant devices.
Days 3–5
- Rotate all vendor credentials and application secrets; revoke refresh tokens; re-issue per-customer agent certs.
- Implement device-based Conditional Access for all admin roles; require phishing-resistant MFA for vendors.
Days 6–7
- Tabletop: simulate “MSP RMM abused to deploy silent exfil agent.” Validate IR contacts with the MSP, legal/regulatory comms, and customer notification paths.
- Deploy continuous hunting queries (see below) and SOAR isolation steps for vendor-initiated tamper.
Hunting Queries (adapt/translate to your SIEM)
-- Entra sign-ins by external tenants into privileged roles (M365 Defender Advanced Hunting) IdentityLogonEvents | where ActionType == "LogonSuccess" | where AccountDomain != TenantId and isnotempty(Role) and PrivilegedRole == true | summarize count() by AccountUpn, AppId, IPAddress, Location, tostring(Role), bin(Timestamp, 1h)
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